Is it safe to use my credit card online?
We work to protect the security of your information like credit card details during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control.
Which credit cards or payment types are accepted?
- Credit Cards:
- American Express
- Diners Club
- Debit Cards:
Urby.in accepts all Visa, Visa Electron, Plus, MasterCard, Maestro and Cirrus Debit Cards.
- Internet Banking
What should I do if my payment fails?
If the payment is successful, you will receive an email confirmation from Urby.in. If the payment fails, please retry ensuring:
- Information passed on to payment gateway is accurate ie. account details, billing address, password(in case net banking).
- Your internet connection is not disrupted in the process. If your account has been debited after a payment failure, it will be rolled back within 24 hrs.
You can get in touch with the support team at firstname.lastname@example.org for any clarifications.