Terms Of Use

Welcome to Urby.in. Urby.in provides services to you subject to the following terms and conditions. If you visit www.Urby.in, shop for or purchase goods or services at Urby.in, you accept these conditions.

These terms and conditions are an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

These terms are published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.urby.in website.

The domain name www.urby.in ( hereinafter referred to as "Website" and "Urby.in") is owned by Ashutosh Agrawal & Co, a company incorporated with its registered office at 354 Powai Plaza, Hiranandani Gardens, Powai, Mumbai - 400076, Maharashtra, India ( hereinafter referred to as "Website" and "Urby.in").

Urby.in reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.

Site Access

You must be 18 years or older to use, subscribe, or register as a member of Urby.in. Urby.in grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Urby.in. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any purpose, commercial or otherwise, without express written consent from Urby.in. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Urby.in and our affiliates without express written consent.

Product Contents

All information and representations described or relating to the ingredients and contents of products have been supplied solely by the vendor who creates the product. Urby.in makes no warranties or representations that such information is complete or correct. All questions or concerns about ingredients will be directed to the vendor.

Disclaimer Of Warranties And Limitation Of Liability

This site is provided by Urby.in on an "as is" and "as available" basis. Urby.in makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Urby.in disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Urby.in does not warrant that this site, its servers, or e-mail sent from Urby.in are free of viruses or other harmful components.
Urby.in will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Urby.in reserves the right, within its sole discretion, to refuse, to accept and process any and all customer orders and to suspend, discontinue, and refuse the use or acceptance of any and all offers, promotions, discounts, and any and all other similar devices and promotional offers or campaigns ( promotional offers ) in the event of advertising errors and/or the actual or suspected misuse, fraud or abuse associated with said promotional offers or customer orders.

Exactness Not Guaranteed

Urby.in hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the product flavours, fragrances, brand, size, colour etc. may be required due to limitations caused by availability of product. In this instance you agree that a representative from Urby.in will call you or send an approval request via the email address which you submitted when placing your order.
If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 2 days of it being sent to you. Urby.in may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.

Typographical Mistakes

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our vendors, Urby.in shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Urby.in shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is canceled, Urby.in shall immediately issue a credit to your credit card account in the amount of the charge.

What we do about mispricings

Despite our best efforts, a small number of the many hundreds of items in our catalogue are mispriced. However, we verify prices as part of our dispatch procedures. If an item's correct price is lower than our stated price, we charge the lower amount and send you the item. If a product's correct price is higher than our stated price, we will cancel your order and notify you of that cancellation.


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Urby.in is not responsible for the operation of or content located on or through any such site.


Title and risk of loss for all products ordered by you shall pass on to you upon Urby.in's shipment to the shipping carrier.
For more information refer our shipping policy

Privacy Policy

We recognize and respect the importance of maintaining the privacy of our users, customers and subscribers and have established a privacy policy as a result. In our Privacy Policy, which constitutes part of these Terms of Use, we describe why we gather information from users, customers, and subscribers, what information we collect, how we collect it, what we use the information for and how you can instruct us if you prefer to limit the use of information about you. We encourage you to carefully read our Privacy Policy. For more information, refer our Privacy & Security

Termination of Usage

Urby.in may terminate your access, or suspend your access to all or part of the Web Site, without notice, for any conduct that the company, in its sole discretion, believes is a violation or breach of these Terms of Use, is in violation of any applicable law or is harmful to the interests of another user or the Company.


Urby Referral Promotion Program Terms & Conditions

The Urby referral program allows registered users to earl reward points by referring friends to Urby. Urby reward points are "points" that may be applied as credit towards future purchases at Urby.in.

To participate in this program, Urby users must agree to these terms, which becomes part of Urby Terms & Conditions

How to Earn Referral Reward Points

When someone clicks on the link you have shared, signs up for Urby, and makes a qualifying purchase, you will get reward points in your account.

Number of Referrals

As a part of this limited time promotional program, You, the referrer can do unlimited number of referrals.

Qualifying Purchases

Your referred friend must make a purchase of Rs 1000 or greater in total value not including taxes, shipping costs, returns, fraudulent payments, chargebacks, and/or any other external fees. The order should be placed on Urby.in.

You, the referrer, are limited to one qualified referral purchase for each referred customer, which means that any additional purchases made by the referred customer do not count as qualified referrals, and therefore are not eligible to generate rewards credit for the referrer. Unless otherwise stated for a given promotion, coupon code and referral promotion based reward points cannot be used concurrently for the same order.

You, the referrer, will get reward points once your referrals purchase has been marked as complete ( i.e. delivered to the customer). If the referral cancels the order / returns the product, your reward point earned from that purchases will be forfeited.

Multiple Referrals

If the person you are referring, is also referred by someone else, you will get the reward points, only if the referral uses your referral link / code.

Redeeming Referral Reward Points

Your reward points will automatically appear in your account upon the successful purchase from the friend. You can also see the status of all the invitations under your my accounts section on Urby.

Each of 100 points equals to INR 1. These points cannot be transferred or exchanged for cash or currency.

At any point of time, you can redeem your available points to get a maximum of 10% discount on your total cart value. The balance points, if any, can be redeemed against any future order in a similar way.

Expiration of Reward points

The points earned are valid for one calendar year ( 365 days ) from the time they are awarded in your account.

Sharing Referral Links

Referrals should only be used for personal and non-commercial purposes. It should not be published or distributed where there is no reasonable basis for believing that the recipient of the link could be personal connection or if it will be considered as spam.

Consent to Send Email

By sharing an email address, you are giving Urby.in a permission to send that email on your behalf. Urby.in cannot be held responsible for any incidents due to your input of any sensitive email address(es).

Terms of Use

The Urby Referral Program is valid only for individual customers (extending to both referrers and referred). No businesses, corporations, or other organizations qualify for the terms of the Urby Referral Program.

Termination and Changes

Urby may suspend or terminate the Referral Program or a user’s ability to participate in the Referral Program at any time for any reason. Requirements and incentives may also change at any time. Your conversion of reward points to rupees will be based on the effective conversion rate applicable at the time of placing the order. It may be higher or lower than the rate applicable at the time of you accruing those reward points

Reward points earned as a result of fraudulent activities are null and void. We reserve the right to suspend accounts or remove referrals if we notice any activity that we believe is abusive or fraudulent. We reserve the right to review and investigate all referral activities and to suspend accounts or cancel or modify referrals as we deem fair and appropriate. Non-fraudulent accrued reward points are not affected by suspension or termination of the Referral Program or a user’s participation.

If the Urby Referral Program is used by either the referred or the referrer in any manner that breaches these Terms and Conditions, or in a manner that Urby deems as malicious, Urby reserves the right to close the accounts of any referred or referrer customer. Unwanted spam may result in disqualification from the Referral Program and/or further lifetime exclusion from Urby.

We may terminate your eligibility to earn referral rewards and terminate your account, or the accounts of the people you refer, if you or they take any of the following actions:

  1. Open multiple accounts, including with different e-mail addresses, for the same person in order to generate additional referral reward points
  2. Refer people using spam, display advertising, sponsored links, unsolicited e-mails, or links on internet forums.
  3. Distribute your personal invite link via IM clients, text messages or in any other offline method (e.g in any printed material, mail or other document, or any oral solicitation);
  4. Use false names, impersonate other people, or otherwise provide false or misleading information to us
  5. Use false names, impersonate other people, or otherwise provide false or misleading information to us participate in the Urby referral rewards Program where doing so would be prohibited by any applicable law or regulations.

Updates and Changes to Terms

Urby reserves the right to change the terms at any point of time without any prior notice. If there are any changes, we will post them on our website, applications and services as applicable. Your continued participation in the referral program shall constitute consent to such changes. If the changes are not acceptable, the only recourse is to stop sending referrals or participating in the referral program.

Urby reserves the right to cancel the Urby Referral Program or change these Terms and Conditions at any time without any prior notification. In this case, any unclaimed credits resulting from a referral will be null and void. In a case of termination of the program, Urby can not be held liable for any query related to unused reward balance points.